Are you an HR Systems professional who enjoys solving complex technical challenges while improving the employee experience?

We're looking for a HR Systems Analyst to join our Global HR Shared Services team, playing a key role in supporting and enhancing our HR technology landscape. This is an exciting opportunity for someone with strong HRIS experience, excellent analytical skills, and a passion for continuous improvement.

Working across a global business, you'll be responsible for ensuring our HR systems remain stable, effective, and aligned to both operational and strategic business needs. You'll partner closely with HR, IT, Payroll, vendors, and business stakeholders worldwide to drive optimisation, automation, and innovation across our HR platforms.

What You'll Be Doing

HR Systems Management & Support

Support and maintain our global HRIS platform, Dayforce, ensuring system reliability, performance, and compliance.
Analyse business requirements and configure system solutions aligned to our HR technology roadmap.
Provide expert troubleshooting and issue resolution, identifying root causes and implementing effective solutions.
Support HR system enhancements, upgrades, testing cycles, and release management activities.
Manage mass data uploads, imports, and bulk updates while maintaining data integrity.
Conduct regular system health checks, audits, and data quality reviews.

Integrations & Technical Development

Maintain and enhance XML configurations, API integrations, and data mappings.
Monitor and manage Dayforce Integration Studio packages.
Ensure seamless integration with third-party platforms including ATS, ServiceNow, and other business systems.
Support data migrations, system integrations, and global implementation projects.
Produce reporting and analytics to monitor system performance and data accuracy.

Stakeholder Partnership & Continuous Improvement

Partner with HR, Payroll, IT, and external vendors to deliver exceptional HR system support.
Drive user adoption through training, documentation, and knowledge resources.
Support global HR systems rollouts and transformation initiatives.
Identify opportunities to simplify processes, improve user experience, and increase automation.
Participate in User Acceptance Testing (UAT) and major system deployment activities.

What We're Looking For

Essential Experience & Skills

✔ Experience working with HR systems/HRIS platforms (Dayforce experience highly desirable)

✔ Strong understanding of XML, data mapping, system configuration, and integrations

✔ Advanced Excel skills

✔ Strong analytical and problem-solving capability

✔ Experience investigating technical issues and implementing solutions

✔ Excellent attention to detail, data validation, auditing, and reconciliation skills

✔ Knowledge of GDPR, HR data security, and compliance requirements

✔ Strong stakeholder management and communication skills

Desirable Experience

Experience with Teamtailor or similar ATS integrations
Exposure to API integrations, middleware solutions, and SFTP file transfers
Experience using Power BI, SQL, or Microsoft Access
Experience working within a complex, global, multi-entity organisation

About You

We're looking for someone who is:

Naturally curious and enjoys solving problems
Highly detail-oriented with a data-driven mindset
Collaborative and able to build relationships across multiple functions
Comfortable managing competing priorities in a fast-paced environment
Approachable, personable, and confident communicating with stakeholders at all levels
Passionate about improving systems, processes, and user experience

Why Join Us?

This is an opportunity to make a real impact within a global organisation undergoing exciting HR technology transformation. You'll work with key stakeholders across the business, contribute to major system initiatives, and help shape the future of our HR systems landscape while developing your own expertise and career.

Ready to play a key role in the evolution of our global HR technology ecosystem? We'd love to hear from you.

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What We Offer

Join a team that values diversity, collaboration, and growth. We provide:

Inclusive culture with apprenticeships, study support, and recognition through our annual Spotlight Awards
Wellbeing programs and discounts on supermarkets, gyms, restaurants, healthcare, and more
Flexible working for a great work-life balance
Competitive salary plus benefits including:
- 6% employer pension contribution (with 2% employee contribution)
- Life Assurance (4x base salary)
- Group Income Protection
- Generous annual leave
- Annual bonus scheme

We welcome individuals from all backgrounds and offer reasonable adjustments throughout the recruitment process.

The Ardonagh Group is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

The Company

In an industry that never stands still, neither do we. The Ardonagh Group was founded in 2017 and has grown to become the UK’s largest independent insurance distribution platform and a top 20 broker globally.

Our best-in-class entrepreneurial and specialist brands span a network of 150+ locations worldwide and have a combined workforce of more than c.10,000 people. Across our portfolio, we offer a highly diversified range of insurance-related products and services across the full insurance value chain in the UK, Ireland and broader international markets.

From complex multinational corporations to individuals purchasing personal insurance policies, our understanding of the communities we serve, together with our scale and breadth, allows us to deliver a broad range of product and risk solutions to meet the needs of a rapidly evolving market.

HR Systems Specialist